About Us

Welcome to the Haven Place - your destination for everyday essentials and unique finds that make life a little brighter.

At LuxeHaven, we are dedicated to transforming everyday living through our carefully curated selection. We uphold a valued mission to provide products that seamlessly blend functionality with modern design. Our goal is to empower our customers to create spaces that reflect their personal style while enhancing their daily lives. At LuxeHaven, we believe that every detail matters, and we are here to support you in your journey.

Contact us

FAQ

Yes! We love helping you bring your ideas to life. Whether you want a custom print, color request, or a small, personalized touch, email us at luxehavenplace@gmail.com with your request and we’ll do our best to make it happen.

After you place your order, email us at luxehavenplace@gmail.com with your customization details (photos, text, colors.) We'll create a mockup for your approval within 24-48 hours. Once approved, we'll produce and ship your custom product!

Email us your order number along with: High-resolution photos (if applicable), any text you want included, color preferences, and any special requests. The more details, the better!

JPG or PNG files work great! For best quality, send the highest resolution you have. Photos from your phone camera work perfectly!

Absolutely! We'll send you a design mockup for your approval before we send anything to production. You can request changes until you're 100% happy with it.

Yes! You can make changes to your design during the mockup approval process. Once you approve the final design and we send it to production, changes are no longer possible.

Once your order ships, you’ll receive a tracking number via email. You can use this link to check your package’s status at any time.

Processing times are typically 3–5 business days. Shipping times vary by location:

U.S. orders: 3-7 business days on average.

Total Time: 7-14 days

International orders: 10–20 business days, depending on customs and courier delays.

Since each item is custom-made for you, all personalized products are final sale once you approve the design mockup. However, if there's a production error or damage, we'll remake it at no cost!

We’re so sorry! Please contact us immediately at luxehavenplace@gmail.com with your order number and photos of the issue. We’ll resolve it quickly with a replacement or refund.

Orders must be placed by December 12th to guarantee delivery by Christmas. This allows time for design approval, production (3-5 days), and shipping (3-7 days).

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